If you are in the UK your order should usually arrive within 3-5 working days. Please allow up to two weeks for deliveries outside the UK. If you have not received your order within these time frames, please contact us.
Books: 0845 450 6407
Newsletters and magazines: 0845 450 6404
Please note that all our parcels are sent through Royal Mail and are not trackable. Should you require your item(s) to be tracked, or if your order is particularly urgent and you would like to organise a fast delivery, please contact our Customer Services Team on 0845 450 6407 who can discuss your delivery options with you.
Postage & Packaging
Postal rates will vary depending on the weight of the order and the destination of delivery. Please see delivery rates below:
|
Weight
|
Zone
|
Price
|
|
0-11kg
|
UK
|
£6.50
|
|
0-11kg
|
Europe
|
£11.50
|
|
0-11kg
|
Rest of World
|
£15.00
|
|
|
|
|
|
11-20kg
|
UK
|
£11.50
|
|
11-20kg
|
Europe
|
£15.50
|
|
11-20kg
|
Rest of World
|
£19.00
|
|
|
|
|
|
20kg +
|
UK
|
£15.50
|
|
20kg +
|
Europe
|
£19.00
|
|
20kg +
|
Rest of World
|
£25.00
|
eBooks:
If purchased by credit card you will be able to download your eBook immediately. Easy download and storage instructions will follow your successful purchase.
If you choose for your school to be invoiced you will have to wait until we have verified that your email address and contact details match your school's. This is typically done the following working day. Once we have successfully verified your school's details we will notify you and send easy download and storage instructions.
