Books and Training Products: If you are in the UK, your order should usually arrive within 7 working days. Please allow up to two weeks for deliveries outside the UK. Please note that some books and training packs are available to pre-order prior to publication; they will not be delivered until they are published.
eBooks: If purchased by credit card, you will be provided with easy download instructions for immediate download. If purchased by invoice you will have to wait until we have confirmed that your email address and contact details match your school’s. This is typically done on the following working day. Please note that sometimes e-books are available to pre-order prior to publication; they will not be available for download until they are published.